IVANE ADDICTIONS Phone: 962 58 88 00
IVANE MENTAL HEALTH Phone: 96 335 25 00

PRIVACY POLICY

IDENTITY OF THE WEB SITE HOLDER

This notice and legal information regulates the use of the Internet Web service under the following domain name: www.ivanesalud.com.

IVANE SALUD, IVANE MENTAL HEALTH and IVANE ADDICTIONS is the commercial name that is included in the website indicated above and subject of this legal notice of the following Limited Professional Societies (SLP): Instituto Valenciano de Neuropsiquiatría y Salud Mental and Instituto Valenciano de Neuroadicciones y Patología Dual as a service provider of the information governed by the provisions of Law 34/2002, of July 11, Information Services and Electronic Commerce.

IVANE SALUD, IVANE MENTAL HEALTH and IVANE ADDICTIONS is a commercial name owned by the Limited Professional Societies (SLP): Instituto Valenciano de Neuropsiquiatría y Salud Mental with CIF: B98931801 and the Instituto Valenciano de Neuroadicciones y Patología Dual with CIF B98521677. The customer service email is info@ivanesalud.com, the contact telephone number is 634 84 09 04 and the address for the appropriate purposes is Calle Ángel Guimerá 47, pta 13. 46008 Valencia.

The Website is the property of the Limited Professional Societies (SLP): Instituto Valenciano de Neuropsiquiatría y Salud Mental and the Instituto Valenciano de Neuroadicciones y Patología Dual, which reserves the right to make at any time and without prior notice, modifications of the information contained in its website or in its configuration and presentation. The owner owns all the authors’ rights over all the contents of the Website, either by their own right or by assignments or agreements with third parties.

For access to this website, including all its pages, it is accepted that the Limited Professional Societies (SLP): Instituto Valenciano de Neuropsiquiatría y Salud Mental and the Instituto Valenciano de Neuroadicciones y Patología Dual, will not be responsible for any consequences, damages or injuries that derive from the access or use of the information on the website or access to other materials on the Internet through the links with this website. Neither will it be responsible for computer problems that are caused by viruses, worms, malicious software or other social engineering attacks (phishing, pharming, Trojans, etc.) that third parties may have maliciously located on our servers, during the timeframe until the reactive protection measures available to this entity can be implemented. If the user becomes aware of errors in the functioning or strange behavior of the site, an e-mail can be send to the indicated address above. Access to the contents of this Website is prohibited through mechanised systems that are different from natural persons, as they may cause the owner of the Website damages by not being able to objectively measure the audiences.

In case a user contracts services through a established relationship through e-mail, right of withdrawal doesn’t exist as it is related to professional services.

WEB CONDITIONS

The contents and information provided through www.ivanesalud.com comply with current legislation and are the property of the Limited Professional Companies (SLP): Instituto Valenciano de Neuropsiquiatría y Salud Mental and the Instituto Valenciano de Neuroadicciones y Patología Dual, or acquired with legitimate titles.

The owners of the Website may offer through the Web, services or products that may be subject to special conditions as the case may be, substitute, complete and / or modify these Conditions, in which the user will be informed each case.

The use of the Web attributes to the condition of the user of the Web and complies with the full and unreserved acceptance of each and every one of the provisions included in this Legal Notice in the version published by the Limited Professional Companies (SLP): Instituto Valenciano de Neuropsiquiatría Salud Mental and the Instituto Valenciano de Neuroadicciones y Patología Dual, at the same time as the user accesses the web. Consequently, the user must carefully read this Legal Notice on each of the occasions in which the website is intended to be used, since it may be subject to modifications.

The user agrees to use the website, the contents and services in accordance with the Law, this Legal Notice, the privacy policy, good customs and public order.Similarly, the user agrees not to use the website or the services provided through it for purposes or effects unlawful or contrary to the content of this Legal Notice, harmful to the interests or rights of third parties, or that of any form may damage, disable or impair the web or its services, or prevent normal enjoyment of the web by other users.

Likewise, the user expresively agrees not to destroy, alter, disable or, in any other way, damage the data, programmes or electronic documents and others found on this website.

The user agrees not to introduce programmes, viruses, macros, controls or any other logical device or sequence of characters that cause or are likely to cause any type of alteration in the computer systems of the owner of the website or third parties.

The user accepts and declares to know this Legal Notice and Privacy Policy. Otherwise, the user must leave the website at this time.

The activity is not subject to any prior administrative authorisation process, nor adhered to codes of conduct, except in good faith, custom and the Civil Code. The owner does not provide intermediation or accommodation services.

ADVERTISING

The website may contain advertising content or be sponsored. Advertisers and sponsors are solely responsible for ensuring that the material submitted for inclusion on the website complies with the laws and consents that may apply in each case. The owner of the web will not be responsible for any error, inaccuracy or irregularity that may contain the advertising content or the sponsors. Neither will be responsible for damages to the sensitivity that the advertising material or other material may cause to the users or visitors of the web. For information on minors, consult the Privacy Policy.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All the contents of the website, unless otherwise indicated, are the exclusive property of the owners of the website or of third parties and, but not limited to, graphic design, source code, logos, texts, graphics, illustrations, photographs, and other elements that appear on the web.

Likewise, all trade names, trademarks or distinctive signs of any kind contained on the website are protected by Law.

The owners of the website do not grant any type of license or authorization of personal use to the user or visitor regarding their intellectual and industrial property rights or any other right related to their website and the services offered therein.

All rights reserved. The user or visitor recognizes that the reproduction, distribution, commercialisation, transformation, and in general, any other form of exploitation, by any procedure, of all or part of the contents of this web constitutes an infringement of the intellectual property rights and / or industrial owner of the web or the owner thereof, and is a criminal offence, and is prohibited.

RESPONSIBILITY FOR THE USE OF THE WEBSITE

The user is solely responsible for the infractions that may be incurred or the damages that may be caused by the use of the website or its contents, leaving the owners of the website, its partners, suppliers, employees, employees and representatives, exempt from any kind of liability that may arise from the actions of the user.

The owners of the website will use all reasonable efforts and means to provide updated and reliable information on the website, however, the owner of the website does not assume any guarantee in relation to the absence of errors, or of possible inaccuracies and / or omissions in any of the contents accessible through this website.

The user is solely responsible for any claim or legal action, judicial or extrajudicial, initiated by third parties against the owners of the website based on the use by the user of the website or its contents. In such cases, the user will assume all expenses, costs and indemnities that may be incurred by the owner of the website due to such claims or legal actions.

RESPONSIBILITY FOR THE OPERATION OF THE WEBSITE

The website owners exclude any liability that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of the electronic system, motivated by causes beyond the owner of the web.

Likewise, the owners of the website also exclude any liability that may arise from delays or blockages in the operational functioning of this electronic system caused by deficiencies or overload on telephone lines or on the internet, as well as damages caused by third parties through interference or illegitimate action beyond the control of the owners of the website.

The owners of the website are authorised to temporarily suspend, and without prior notice, the accessibility to the website due to maintenance, repair, updating or improvement operations.

RESPONSIBILITY FOR LINKS

The holders of the website are exempt from any responsibility regarding the information found outside the website, since the function of the links that appear are only to inform the user about the existence of other sources of information on a subject in particular or advertising.

POLICY REGARDING PERSONAL DATA OBTAINED THROUGH THE WEB

Notwithstanding the provisions set forth in each of the forms on the website, when the user provides their personal data, they are expresively authorizing the owners of the website to process their personal data for the purposes stated therein. The owners of the website will incorporate the data provided by the user in a file owned by the same, duly communicated to the Data Protection Agency and which complies with current legislation.

The user or his representative may exercise their rights of access, rectification, cancellation or opposition, by means of a written and signed request addressed to the address indicated in the section "Privacy Policy" of this website.

You are also informed that the IP (Internet Protocol) data of the subscriber from which you connect to our website will be kept for the terms established in the current legislation, after which they will be automatically deleted, for the purpose of security and collaboration within the Law.

MODIFICATIONS OF THE CONDITIONS OF USE

The owners of the website reserve the right to modify, develop or update at any time and without prior notice, the conditions of use of this website. The userwill be automatically bound by the conditions of use that are in force at the time the website is accessed, therefore they said conditions must be read.

CONFLICT RESOLUTION AND COMPETENT JURISDICTION

All disputes that may arise regarding the application of this legal notice, will be resolved before the Courts and Tribunals of the address of the owners of the website or designated by them.